TOP QUESTIONS
Most calls start here.
Here are the answers.
How do I make a payment?
Add Flexiti Financial as a bill payee in your online or telephone banking and enter your 16-digit account number.
Where do I see my balance and statements?
How do I get help with my account?
When is customer service available?
I forgot my password. What do I do?
CUSTOMERS
Your FlexitiCard, statements and payments.
MON–FRI 9AM–9PM ET
SAT 9AM–7PM ET
MERCHANTS
Point-of-sale, applications and settlements.
MON–FRI 9AM–12:30AM ET
SAT–SUN 9AM–10:30PM ET