ON THIS PAGE
Our commitment
Our websites and apps
Alternative formats
Feedback
Multi-year accessibility plan
Our commitment
Flexiti is committed to providing services in a way that respects the dignity and independence of people with disabilities, and to meeting the Accessibility for Ontarians with Disabilities Act (AODA) and applicable federal standards.
Our websites and apps
We design flexiti.com, the Customer Portal and the Flexiti app to conform with WCAG 2.1 Level AA.
Keyboard navigation and visible focus states
Screen-reader support and alternative text
Sufficient colour contrast and resizable text
Alternative formats
Documents such as your cardholder agreement and statements are available in accessible formats on request.
Feedback
Tell us about any barrier you experienced. We aim to respond within [X] business days. [Confirm channel and turnaround.]
Multi-year accessibility plan
Our plan describes how we identify and remove barriers over time. [Link to the current plan.]